Didn’t receive your presets? Don’t worry!
Before reaching out, please ensure:
- Transaction ID: You entered your Transaction ID in the payment gateway after your purchase.
- Processing Time: Our system can take 30 minutes to 1 hour to sync and deliver your files. Please check your inbox and spam folder after this time.
Still need help?
If your presets haven’t arrived after 1 hour, contact us with your payment screenshot:
- Email: presetpixstudio@gmail.com